Algemene voorwaarden, Terms and Conditions, Conditions generales


Terms of condition

Reservation
After receipt of your application for reservation (by reservations form, e- mail, post, fax or telephone) you receive within a few days the confirmation from us in pdf by e-mail. Together with the confirmation you also receive the invoice. After we have received the deposit in time the reservation is definitive.
  • Rental period
  • The rental period for the tents is as the schedule mentioned on the website.
  • Out of season is it possible to rent our tents for periods. Please request our prices and possibilities.


Payment
The deposit for each reservation is 30% of the total amount of the invoice and shall be in our possession within 10 days after receipt of the invoice (without deposit it is not possible to claim your reservation). The balance of the invoice shall be paid no later than 10 weeks before the start of the rental period. In case of reservation within 10 weeks before the start of the rent period the total amount shall be paid immediately after receipt of the invoice.
The total amount has to be paid before the tent or the farm can be occupied or entered.
Cancellation
Has to be in writing and shall be signed by the same person who has made the reservation form.
  • When a cancellation takes place more than 10 weeks before the start of the rental period, 70% of the deposit shall be refunded.
  • When cancelled 8 to 10 weeks before the start of the period of rent 50% of the total rent will be refunded.
  • When cancelled 4 to 8 weeks before the start of the period of rent 40% of the total rent will be refunded.
  • When cancelled 4 weeks or less before the start of the period of rent 10% of the total rent will be refunded.
  • Cancellation 14 days before on the starting date of the rental period or after that, no restitution will be done.
We advise you to take out a complete travel, cancelation and liability insurance.
Cleaning
cleaning cost by departure are, you will pay only €35/€45
Linen
Bedding linen are obligatory, €5,50p/p . It's possible to rent towels and a kitchen set.
Pets
Dogs can accompany you (a maximum of two per tent) at a cost of €20 per stay. They must be kept under control and on a lead during your stay. It is vital you let us know at time of booking so the farmer can allocate you the most appropriate tent when you arrive. Damage caused by your domestic animal shall however be recovered from you.

Maximum number of persons
The maximum number of persons mentioned for the Lodge or Explorer may not be exceeded, unless explicitly agreed on with the owner. This however, involves extra costs. For possible visitors approval shall have to be obtained from the owner.
Claims
  • During their stay tenants are responsible for the tent, the contents and all other matters belonging to the relevant tent. Also damage caused by co-occupiers or domestic animals has to be paid by him/ her.
  • The owner cannot accept any claims or responsibility for damage and inconveniences in whatever form and originated by whatever cause, for the tenant or his co-occupiers being present in the rented tent or in any other building situated on the estate 'La Heroudiere".
  • Not withstanding the extreme meticulous construction of our offer for tents we cannot accept responsibility for inconveniences emanating from interim changes of situations through no fault of us and/or unbeknown to us.
  • We cannot accept any liability or responsibility for damage and inconveniences in whatever form and originating by nature or whatever cause on the estate in general.
  • Notably the stay on the area in and around the terrain of "La Heroudiere " are at your own risk.